Yesterday engineers (workers) from Telecom Egypt came to install our new phone line. Time was agreed at 15:00 but they arrived at 20:00. Workers not turning up on time is normal in any part of the world but in Egypt has a totally different meaning. They will turn up when they want according to a time when it suits them. There is no or very little accountability with regards to their timing and quality of work.
Installing a new land line is as simple as getting a long telephone cable and connecting it to the main frame at the front of the apartment and then literally throwing it over the wall and throw the window and into the front room of our apartment. After which connecting live wires to our phone. No drilling required, no switch required so that a physical phone can be be attached to it. This took 5 minutes. And of course this being egypt a tip of approx 20LE was required for the lovely work that they had carried out.
By the way, did I mention that the application of the phone line was submitted in December 2008. Yep, it took Telecom Egypt 16 months to get around to sending engineers to install the telephone cable.
This is Egypt.