Telecom Egypt

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Yesterday engineers (workers) from Telecom Egypt came to install our new phone line. Time was agreed at 15:00 but they arrived at 20:00. Workers not turning up on time is normal in any part of the world but in Egypt has a totally different meaning. They will turn up when they want according to a time when it suits them. There is no or very little accountability with regards to their timing and quality of work.

Installing a new land line is as simple as getting a long telephone cable and connecting it to the main frame at the front of the apartment and then literally throwing it over the wall and throw the window and into the front room of our apartment. After which connecting live wires to our phone. No drilling required, no switch required so that a physical phone can be be attached to it. This took 5 minutes. And of course this being egypt a tip of approx 20LE was required for the lovely work that they had carried out.

By the way, did I mention that the application of the phone line was submitted in December 2008. Yep, it took Telecom Egypt 16 months to get around to sending engineers to install the telephone cable.

This is Egypt.


3 thoughts on “Telecom Egypt

    Amy said:
    March 20, 2010 at 7:03 AM

    Feel so frustrated reading this… why did it take them so bloody long? Shame Telecom Shame!

      wasapnin said:
      March 20, 2010 at 9:56 AM

      I have no idea :-0. This is a very Malish culture. But this Malish went on for 16 months. 🙂

    […] Egypt – we are still waiting 27 03 2010 I wrote a post about my experience with Telecom Egypt just over a week ago and how it had taken 16 months for them to send engineers to install my new […]

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