It has been a week now and I am still waiting for the engineer (service man) to come and fix our Olympic Group fridge/freezer. I have phoned numerous times and everytime I am put on hold and I end up wasting money on the phone listening to my silence.
I just cannot believe how bad the concept of service is in Egypt. If you agree to a time then turn up or at least communicate the real reason as to why there were changes. A freind of ours recently waited for the carpenter to turn up to their house where, every hour the carpenter kept on phoning to say that he will be there in an hours time and ofcourse he never turned up the whole day and I think he never had the intention of turning up. I know I am not alone in this matter and it is not an issue of language.
Why do people lie so much here?