I work full time and my wife keeps herself busy with her art projects, hence no one is at home most of the time. Every now and then we come home to find notes from our local electricity suppliers that we must pay very soon otherwise they would be forced to cut off the electricity (We do not understand arabic so we get all the notes translated).
I do not understand why the electricity guy just does not come at an arranged time or come at a time that when most people are likely to be home, which is after 17:00. Anyhow we have decided that it is better to find our local electricity supplier head office and pay our bills ourselves, so at least we know nothing is outstanding.
We used to pay bills in England either to direct debit or would pay at the local post office. There was no reliance on anyone else. I hate rely ing on others. My advice is to either get the mobile number of your local electricity man that comes and collects your bills and arrange a time or just go and pay it yourself.